Privacy Policy

At BloomUp Technologies, we believe privacy is a core feature — not a checkbox. This policy explains what we collect, how we use it, and how we protect your information across all our software and services.

1. Information We Collect

We collect information necessary to provide reliable software and secure experiences.

Personal Information

• Name
• Email address
• Phone number
• Company name
• Billing info

Usage Data

• IP address
• Device & browser details
• Pages you interact with
• Session logs

Transactions

• Payment confirmations
• Invoice data
• Transaction history

Integrations

If you connect tools like Telebirr, Chapa, AfroSMS, or external APIs, we receive limited metadata only.

2. How We Use Your Data

• To deliver and improve our services
• To process payments and verify billing
• To send alerts and notifications
• To protect accounts from fraud or abuse
• To enhance performance and reliability

We do not sell your data. Period.

3. How We Protect Your Information

• Encryption in transit and at rest
• Secure servers and hardened infrastructure
• Strict access controls
• Continuous monitoring
• Routine audits

4. Cookies

We use cookies to keep you signed in, remember preferences, and analyze system performance. You can disable cookies, but some features may not function properly.

5. Data Sharing

We only share information with:

• Approved service providers (SMS, hosting, payment partners)
• Legal authorities when required
• Third‑party integrations you choose to connect

We never share your information for advertising.

6. Data Retention

We keep your information only as long as necessary for operations, compliance, and fraud prevention. You may request deletion anytime.

7. International Transfers

Your data may be processed on global servers in compliance with international privacy standards.

8. Your Rights

You may request:

• Access to your data
• Corrections
• Account deletion
• Data export

9. Updates to This Policy

We update this policy as our services evolve. Changes are posted here with a revised date.

10. Contact Us

BloomUp Technologies
Festival Building, 2nd Floor
Addis Ababa, Ethiopia

+251 939 493 999
www.bloomuptech.com
[email protected]